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Bigcommerce Review : Best Ecommerce Platform
Welcome to our unbiased review of BigCommerce, the leading e-commerce platform that helps businesses achieve online success. In this section, we will explore the features, pricing, and usability of BigCommerce, and how it can contribute to the growth of your e-commerce business.
When considering an e-commerce platform, it’s important to choose one that aligns with your business objectives. BigCommerce is a popular choice among businesses of all sizes because of its ease of use and impressive range of capabilities.
Join us as we take an in-depth look at BigCommerce and understand how it can help your business thrive. Let’s dive in and explore this powerhouse of an e-commerce platform.
What is BigCommerce? How Does it Work?
BigCommerce is an ecommerce platform that allows businesses to create and manage their online stores. It provides users with a range of features to help them sell their products and services online.
As a platform, BigCommerce is designed to be user-friendly and intuitive. You don’t need to be a coder or developer to use it. Instead, it offers an easy-to-use interface that lets you drag and drop elements to create your online store.
One of the key features of BigCommerce is its ability to handle large volumes of traffic and transactions. It’s designed to provide a seamless and secure shopping experience for customers, which can help to increase sales and customer satisfaction.
The platform is also highly customizable, with a range of features and apps that you can use to tailor your online store to your specific needs. Whether you’re looking to add new payment options, integrate with third-party apps, or optimize your store for search engines, BigCommerce makes it easy to do so.
BigCommerce offers pricing plans suitable for businesses of all sizes. The platform provides transparent pricing with no hidden fees. Understanding the pricing options can help you identify the plan that aligns with your business needs and budget.
BigCommerce offers four pricing plans: Standard, Plus, Pro, and Enterprise. The Standard plan costs $29.95 per month, Plus costs $79.95 per month, and Pro costs $299.95 per month. The Enterprise plan has a custom pricing model and is suitable for large businesses with high-volume sales.
The Standard plan offers all the essential features to get started with e-commerce, while the Plus plan provides additional features such as abandoned cart recovery and customer groups. The Pro plan includes advanced features such as Google customer reviews and faceted search. The Enterprise plan provides advanced features such as custom SSL and priority support.
Each plan comes with a set of features and transaction fees, and there are no sales limits.
BigCommerce offers a 15-day free trial, allowing you to test the platform’s features before committing to a plan. Additionally, you can save money by signing up for an annual plan, which provides a 10% discount on the monthly fees.
BigCommerce Plans: Understanding the Differences
BigCommerce offers various pricing plans, providing flexibility for businesses of different sizes and goals.
The Standard plan is suitable for new or small businesses, offering essential features such as unlimited products, storage, and bandwidth. The Plus plan is ideal for growing businesses, offering advanced features such as abandoned cart recovery, customer groups, and stored credit cards. The Pro plan is for established businesses with high-volume sales, offering additional features such as faceted search, custom SSL, and Google customer reviews.
Each plan has different benefits and limitations, so it’s important to evaluate your business needs and budget to identify the right plan.
BigCommerce Comparison Chart
|Products and storage||Unlimited||Unlimited||Unlimited|
|Abandoned cart recovery||No||Yes||Yes|
|Stored credit cards||No||Yes||Yes|
|Google customer reviews||No||No||Yes|
As seen in the comparison chart, the higher the plan level, the more advanced features are offered. However, it’s important to note that the pricing also increases accordingly.
Consider your business needs and the value of each plan’s features to make an informed decision on the best plan for your business.
iOS and Android apps for BigCommerce
BigCommerce offers mobile apps for both iOS and Android platforms, allowing store owners to manage their e-commerce businesses on the go. Here’s a brief overview of these apps:
iOS and Android Apps for BigCommerce:
- Functionality: The BigCommerce mobile apps provide essential e-commerce management features, such as order processing, product management, inventory tracking, and customer support.
- Order Management: Store owners can view, process, and fulfill customer orders directly from the app, enabling quick response to customer requests.
- Product Management: Easily add, edit, or delete products, update product details, and manage your product catalog directly from your mobile device.
- Inventory Tracking: Keep tabs on your inventory levels, receive low-stock alerts, and make inventory adjustments as needed to ensure product availability.
- Customer Support: Stay connected with customers through email and chat support, allowing for timely responses to inquiries and resolving issues.
- Sales and Performance: Monitor your store’s sales, revenue, and performance metrics in real-time, giving you insights into your business’s health.
- Notification Alerts: Receive instant notifications for new orders, customer inquiries, and other important events, helping you stay on top of your e-commerce operations.
- Security: BigCommerce ensures data security and encryption, safeguarding sensitive information related to your e-commerce business.
- User-Friendly: The apps are designed with user-friendly interfaces, making it easy for store owners to navigate and manage their online stores efficiently from their mobile devices.
These mobile apps are valuable tools for e-commerce entrepreneurs who need flexibility and accessibility to run their businesses from anywhere, whether they are in the office, on the road, or at home.
Core Selling Features of BigCommerce
BigCommerce comes with a range of powerful features that can help elevate your online store. Here are some of the core selling features of BigCommerce:
|Mobile optimization||BigCommerce has built-in mobile optimization features, ensuring your store is responsive and looks great on all devices.|
|Multi-channel selling||You can easily sell your products across multiple channels, including social media platforms and online marketplaces.|
|SEO optimization||BigCommerce has a range of SEO features, including customizable URLs, meta descriptions, and sitemaps, to help improve your store’s visibility on search engines.|
|Abandoned cart recovery||BigCommerce offers automated email reminders to customers who abandon their shopping carts, helping to increase sales and revenue.|
|Advanced product options||You can create a variety of product options, such as size and color, and assign unique SKUs and pricing for each option.|
|Integrations with popular tools and services||BigCommerce seamlessly integrates with a range of popular tools and services, such as Google Analytics, PayPal, and Mailchimp.|
These features and many more make BigCommerce a top choice for businesses looking to launch or grow their online stores.
Transaction Fees and Sales Limits in BigCommerce
One of the most important factors to consider when selecting an e-commerce platform is transaction fees and sales limits. BigCommerce offers a transparent pricing model with no hidden transaction fees, which is a huge advantage for business owners looking to keep costs under control.
BigCommerce offers a range of plans, each with its own set of sales limits. The Standard plan allows you to sell up to $50,000 per year, the Plus plan increases this limit to $180,000 per year, and the Pro plan sets no sales limit at all. It’s essential to choose a plan that aligns with your sales projections and allows room for growth.
In addition to sales limits, BigCommerce also offers zero transaction fees on all plans, regardless of your payment provider. This means you keep more of your hard-earned revenue to reinvest in your business.
Keep in mind that transaction fees may apply if you choose to use a third-party payment gateway outside of the ones supported by BigCommerce.
Overall, BigCommerce offers a competitive pricing model for businesses of all sizes with no hidden transaction fees and flexible sales limits. It’s crucial to choose a plan that meets your sales needs and keeps your business profitable.
Payment Options of BigCommerce
BigCommerce offers a multitude of payment options, making it easy for your customers to complete transactions on your site. With over 65 payment gateways supported, you can choose the ones that work best for your business needs.
BigCommerce offers its own payment gateway, BigCommerce Payments, as an option for merchants based in the United States, Canada, the United Kingdom, and Australia. BigCommerce Payments is powered by Stripe and allows for seamless integration with your store. Additionally, it offers competitive transaction fees and chargeback protection.
For merchants outside these countries, BigCommerce supports payment options such as PayPal, Square, Stripe, and Authorize.net. They also support alternative payment options such as Amazon Pay and Apple Pay, providing a quick and easy checkout experience for your customers.
Furthermore, BigCommerce offers support for offline payment methods such as cash on delivery and bank transfers. This gives your customers even more flexibility in how they choose to pay for their purchases.
By offering a wide range of payment options, you can cater to the unique needs of your customers and improve their shopping experience. And with BigCommerce’s secure payment processing, you can rest assured that your transactions are safe and reliable.
BigCommerce Themes & Templates: Free vs. Paid Themes
One of the most significant advantages of BigCommerce is the wide selection of customizable templates available for your online store. With hundreds of free and paid themes, you have the flexibility to choose a design that fits your unique brand identity and showcases your products in the best light possible.
Free BigCommerce themes provide a simple and easy-to-use platform for your online store. These themes offer a variety of design options to choose from, including different color schemes, customizable fonts, and homepage layouts. Additionally, you have the option to customize these themes using simple HTML and CSS code, allowing you to create a unique look and feel for your site without hiring a developer.
Paid BigCommerce themes offer more advanced customization options and often come with additional features and functionality. These themes have been developed by professional designers and developers, which means you get access to premium-quality designs that can set your store apart. Additionally, paid themes often come with dedicated support, ensuring that any customizations you make to the theme are handled correctly and efficiently.
When choosing between free and paid BigCommerce themes, consider your budget, business needs, and customization requirements. Free themes are a great starting point for small businesses looking to establish an online presence. Paid themes are an excellent choice for businesses with more complex requirements and are well suited for those who are looking to establish a professional, high-quality online store.
Regardless of which option you choose, both free and paid BigCommerce templates provide a great foundation for your online store. With the ability to customize your design and create a unique shopping experience, you can create a visually appealing and functional e-commerce site that engages your customers and drives sales.
Pros and Cons of BigCommerce Platform
here’s a clear and brief chart outlining some of the most common pros and cons of using BigCommerce:
|BigCommerce Pros||BigCommerce Cons|
|1. Scalability:||1. Pricing:|
|– Suitable for small to large businesses, offering scalability as you grow.||– Higher monthly fees compared to some competitors.|
|2. Comprehensive Features:||2. Learning Curve:|
|– Robust set of built-in features, including SEO tools and marketing options.||– Can be complex for beginners, may require time to learn.|
|3. No Transaction Fees:||3. Limited Free Themes:|
|– No transaction fees on most plans, providing cost savings.||– Limited free theme options, more premium themes come at a cost.|
|4. Strong SEO Capabilities:||4. Add-On Costs:|
|– SEO-friendly structure and features to help improve search engine rankings.||– Some advanced features require purchasing third-party apps.|
|5. Multi-Channel Selling:||5. Advanced Plan for Enterprise:|
|– Allows selling on various online marketplaces and social media platforms.||– Advanced and enterprise-level features are available on higher-priced plans.|
|6. Payment Flexibility:||6. Limited Support Hours:|
|– Supports various payment gateways and multiple currencies.||– Limited customer support hours compared to some competitors.|
These pros and cons should provide a snapshot of what you can expect when using BigCommerce for your e-commerce needs. Keep in mind that the suitability of BigCommerce depends on your specific business requirements and preferences.
Dropshipping With Bigcommerce
The success of dropshipping with BigCommerce depends on various factors, including your niche, marketing strategy, and product selection. BigCommerce provides the tools and features needed for dropshipping, but success ultimately relies on your business skills and efforts.
Here are some key factors to consider:
- Product Selection: Choosing the right products is critical. Research and select products with high demand and profit potential, as well as reliable suppliers.
- Supplier Partnerships: Establish strong relationships with reputable suppliers to ensure product quality and timely order fulfillment.
- Marketing Strategy: Implement a robust marketing plan that includes SEO optimization, content marketing, social media advertising, and email marketing to attract and engage customers.
- User Experience: Optimize your BigCommerce store for a seamless and user-friendly shopping experience to build trust with customers.
- Competitive Pricing: Set competitive prices while maintaining healthy profit margins to remain competitive in the market.
- Customer Service: Provide excellent customer service, including addressing inquiries promptly and handling returns efficiently.
- Inventory Management: Keep track of product availability and ensure accurate stock levels on your website to prevent overselling.
- Continuous Learning: Stay updated on e-commerce trends and strategies to adapt and improve your dropshipping business over time.
Success in dropshipping, regardless of the platform, requires dedication, careful planning, and ongoing effort to meet customer expectations and drive sales. While BigCommerce provides the infrastructure for your online store, your business strategy and execution play a significant role in determining success.
How does Bigcommerce Work?
here are the key steps on how BigCommerce works:
- Sign Up: Begin by signing up for a BigCommerce account. You’ll need to provide basic information to create your e-commerce store.
- Store Setup: Customize your online store by selecting a domain name, choosing a design theme, and configuring your store settings.
- Product Management: Add your products to your store, including product details, images, prices, and inventory levels.
- Payment Configuration: Set up payment gateways to accept payments from customers. BigCommerce supports various payment options, including credit cards and PayPal.
- Design Customization: Customize the look and feel of your store by adjusting theme settings, fonts, colors, and layouts to match your brand.
- Content Creation: Create essential pages such as your homepage, product pages, and contact page. Add engaging content and product descriptions.
- Marketing Integration: Integrate marketing tools and strategies, including SEO optimization, email marketing, and social media promotion, to attract and engage customers.
- Order Management: Monitor and process customer orders through the BigCommerce dashboard. Manage inventory levels and fulfill orders efficiently.
- Customer Support: Provide customer support through email, chat, or other channels to address inquiries and resolve issues.
- Analytics and Reporting: Use BigCommerce’s reporting and analytics tools to track sales, monitor website performance, and make data-driven decisions.
- Mobile Management: Access and manage your store on the go using the BigCommerce mobile app, available for iOS and Android.
- Scaling and Growth: As your business grows, explore additional features, integrations, and plans offered by BigCommerce to meet your evolving needs.
- Security and Compliance: Rest assured that BigCommerce prioritizes data security and compliance with industry standards to protect your business and customer information.
These steps outline the general process of how BigCommerce works, allowing you to create, manage, and grow your e-commerce store efficiently.
Product Management in BigCommerce
Effective product management is key to the success of any e-commerce store, and BigCommerce provides several tools to help you manage your products efficiently.
With BigCommerce, you can easily create and manage product listings, assign categories and tags, and optimize your product descriptions for SEO. The platform also offers various product variants, such as size, color, and material options, that allow you to offer a wide range of products without creating separate listings for each variant.
BigCommerce also provides inventory management tools, allowing you to track your stock levels and set up automatic reorder points. This helps you avoid selling out of popular products and ensures that you always have enough stock on hand.
Additionally, BigCommerce offers several SEO features to help you optimize your product listings for search engines. These include customizable page titles and meta descriptions, keyword tags, and optimized URLs. By utilizing these features, you can increase the visibility of your products in search engine results and drive more traffic to your store.
Furthermore, BigCommerce allows you to add product images and videos, providing customers with a detailed view of your products. You can also add customer reviews and ratings, which can help build trust and encourage purchases.
Overall, BigCommerce provides robust product management features that can help you effectively manage your inventory, optimize your product listings for search engines, and showcase your products with rich media. Utilizing these features can help you drive sales and achieve e-commerce success.
Enhancing Functionality with BigCommerce App Store
BigCommerce offers a wide range of third-party apps and extensions that can enhance the functionality of your online store. By integrating these tools into your BigCommerce site, you can streamline processes, automate tasks, and create a more personalized shopping experience for your customers.
Whether you need help with inventory management, shipping, or marketing, the BigCommerce app marketplace has you covered. With over 800 apps to choose from, you can find the right solutions to meet your business needs.
Popular Apps in the BigCommerce Marketplace
Some of the most popular apps in the BigCommerce marketplace include:
|ShipStation||Integrate with major shipping carriers and automate your shipping process.|
|Google Shopping||Connect your products to Google Shopping and reach millions of potential customers.|
|Yotpo Reviews||Collect and display customer reviews on your site to increase trust and boost sales.|
|Sweet Tooth||Create a loyalty program for your customers to incentivize repeat purchases and increase engagement.|
These are just a few examples of the many apps available in the BigCommerce marketplace. With such a wide range of options, you can customize your site to meet your unique business requirements.
Choosing the Right Apps for Your Business
When selecting apps for your BigCommerce site, it’s important to choose tools that align with your business objectives and budget. Here are a few tips to help you choose the right apps:
- Identify your business needs and goals.
- Research app options and read reviews from other BigCommerce users.
- Check for compatibility with your current BigCommerce plan.
- Consider the cost and potential return on investment.
By taking the time to carefully select the right apps for your business, you can unlock new levels of functionality and efficiency in your online store.
Overall, the BigCommerce app marketplace is a valuable resource for businesses that want to take their e-commerce site to the next level. Whether you need help with shipping, marketing, or customer engagement, there are countless tools available to help you achieve your goals.
BigCommerce SEO Features and Blogging
BigCommerce gives a range of built-in SEO features that can help improve your store’s visibility in search engine results. One of the most important features is the ability to customize your page titles, meta descriptions, and URLs. By optimizing these elements with relevant keywords, you can increase the chances of your pages ranking higher in search results.
In addition to basic SEO settings, BigCommerce also supports advanced features such as canonical URLs, which help prevent duplicate content issues, and 301 redirects, which can redirect traffic to new pages if you’ve updated your site structure. These tools are essential for maintaining strong SEO performance over time.
Another way to boost your store’s visibility is through blogging. BigCommerce includes a blogging platform that enables you to create and publish content directly on your site. By writing regular blog posts on relevant topics, you can attract and engage more visitors, build your brand reputation, and improve your search engine rankings.
When creating blog content, it’s important to choose topics that align with the interests of your target audience and to optimize your posts with relevant keywords. You can also use social media and email marketing to promote your blog and reach a wider audience.
Overall, BigCommerce’s SEO features and blogging platform provide powerful tools for enhancing the visibility and reach of your online store. By leveraging these capabilities, you can attract more visitors, generate more sales, and achieve greater e-commerce success.
Here’s a chart outlining some common alternatives to BigCommerce, along with brief descriptions of each:
|Shopify||Shopify is a versatile and user-friendly e-commerce platform known for its ease of use and extensive app ecosystem.|
|WooCommerce||WooCommerce is a free WordPress plugin that allows you to turn your WordPress site into a fully-fledged online store.|
|Magento||Magento is a highly customizable, open-source e-commerce platform suitable for businesses of various sizes.|
|Squarespace Commerce||Squarespace offers an all-in-one website builder with integrated e-commerce functionality and sleek design templates.|
These alternatives cater to different business needs and preferences, so it’s important to consider your specific requirements when choosing the best platform for your online store.
Bigcommerce vs Shopify & bigcommerce vs Squarespace Comparison:
here’s a comparison chart of BigCommerce vs. Shopify and BigCommerce vs. Squarespace based on various aspects:
|Ease of Use||– User-friendly interface.||– Intuitive and beginner-friendly.||– User-friendly, especially for websites.|
|– Slightly steeper learning curve.||– Easier for beginners.||– Beginner-friendly website builder.|
|Customization||– Highly customizable with themes.||– Extensive theme library and apps.||– Customizable designs and templates.|
|– Suitable for businesses with specific||– Offers a wide range of customization.||– More design-oriented.|
|E-commerce Features||– Robust built-in e-commerce features.||– Comprehensive e-commerce capabilities.||– E-commerce features integrated.|
|– Suitable for businesses of all sizes.||– Widely used by businesses of all sizes.||– Ideal for smaller online stores.|
|Pricing||– Multiple pricing plans available.||– Multiple pricing plans available.||– Pricing includes website and e-commerce.|
|– No transaction fees on most plans.||– Transaction fees on lower plans.||– Transaction fees on lower plans.|
|– Pricing based on annual GMV.||– Pricing based on features and usage.|
|Scalability||– Scalable for small to large businesses.||– Scalable for businesses of all sizes.||– Limited scalability for larger stores.|
|Themes and Templates||– Offers a variety of themes and templates.||– Extensive theme library and options.||– Professionally designed templates.|
|Customer Support||– Provides 24/7 customer support.||– Offers 24/7 customer support.||– Offers customer support, but limited.|
|App Ecosystem||– Offers a range of apps and integrations.||– Extensive app store for added features.||– Fewer third-party integrations.|
|SEO Capabilities||– Strong SEO features and capabilities.||– Offers robust SEO tools.||– Provides SEO tools for optimization.|
|Mobile Management||– Provides mobile apps for iOS and Android.||– Offers mobile apps for management.||– Mobile-responsive designs.|
Please note that the choice between these platforms depends on your specific business needs, goals, and preferences. Each platform has its own strengths and is suited for different types of businesses. It’s advisable to assess your requirements carefully before making a decision.
BigCommerce customer support
BigCommerce offers several customer support options to assist its users:
- 24/7 Support: BigCommerce provides 24/7 customer support through email, live chat, and phone. This ensures that users can get assistance at any time, regardless of their location or time zone.
- Knowledge Base: BigCommerce maintains a comprehensive knowledge base that includes articles, guides, and tutorials covering a wide range of topics related to using the platform. Users can search for answers to common questions and find step-by-step instructions.
- Community Forum: The BigCommerce community forum allows users to ask questions, share insights, and discuss issues with other BigCommerce users. It’s a valuable resource for getting advice from peers.
- Help Center: The Help Center is another resource for finding answers to frequently asked questions and accessing user guides and documentation.
- Developer Resources: For users with more technical needs, BigCommerce provides developer documentation, APIs, and tools for customizing and extending their online stores.
- Enterprise Support: BigCommerce offers dedicated support for enterprise-level users, including priority assistance and a dedicated account manager for those on the Enterprise plan.
Overall, BigCommerce strives to provide a range of support options to cater to the needs of its users, from small businesses to larger enterprises. The availability of 24/7 support is particularly noteworthy, as it ensures that users can get assistance whenever they require it.
Bigcommerce Review: Conclusion
After exploring the various features, pricing options, and capabilities of BigCommerce, it’s clear that this platform is a top choice for e-commerce success. With its user-friendly interface and extensive range of tools, businesses of all sizes can benefit from using BigCommerce.
From its core selling features to the variety of plans and payment options, BigCommerce provides a comprehensive solution for online businesses. The transaction fees and sales limits may be a concern for some, but the benefits of using this platform far outweigh any potential drawbacks.
Overall, our unbiased BigCommerce review has unveiled a reliable and effective e-commerce platform that’s well worth considering. Whether you’re a small business owner or a large corporation, BigCommerce has the tools and features you need to succeed in the competitive world of online commerce.
Q: What is BigCommerce?
A: BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a range of features and tools to help businesses sell products or services online.
Q: How does BigCommerce work?
A: BigCommerce works by providing a user-friendly interface that allows businesses to build and customize their online stores. It includes features such as product management, payment processing, and marketing tools to help businesses sell their products or services online.
Q: How much does BigCommerce cost?
A: BigCommerce offers different pricing plans starting at $29.95 per month. The cost depends on the plan you choose and the features and capabilities you require for your online store.
Q: What are the core selling features of BigCommerce?
A: BigCommerce even offers several core selling features, including options for customizable themes and templates, built-in SEO tools, integration with payment gateways, and a robust product management system. These features help businesses create an appealing online store and drive sales.
Q: What are the differences between the various BigCommerce plans?
A: The different BigCommerce plans vary in terms of features, capabilities, and pricing. The plans offer different levels of support, transaction fees, and sales limits. It’s important to compare the plans and choose the one that best fits your business needs and budget.
Q: Does BigCommerce charge transaction fees?
A: Yes, BigCommerce does charge transaction fees on some of its plans. The transaction fees are typically a percentage of the sale amount and vary depending on the plan you choose.
Q: What payment options does BigCommerce support?
A: BigCommerce supports a wide range of payment options, including popular payment gateways like PayPal, Stripe, and Authorize.Net. It allows businesses to offer their customers a seamless checkout experience by integrating with various payment providers.
Q: Are there free themes available for BigCommerce?
A: Yes, BigCommerce offers a selection of free themes that businesses can use to customize the design of their online stores. Additionally, there are also paid themes available for those looking for more advanced design options.
Q: How can I manage my products in BigCommerce?
A: BigCommerce provides a comprehensive product management system that allows businesses to track inventory, categorize products, and optimize them for SEO. It also offers tools to showcase products and manage their attributes and variations.
Q: Can I enhance my BigCommerce store’s functionality with third-party apps?
A: Yes, BigCommerce has an app marketplace where businesses can find and integrate third-party apps to enhance the functionality of their online stores. These apps can add additional features and customization options to your store.
Q: Does BigCommerce have built-in SEO features and blogging capabilities?
A: Yes, BigCommerce includes built-in SEO features that allow businesses to optimize their online stores for search engines. It also has a built-in blogging platform that businesses can use to create and share valuable content to attract and engage customers.
Q: What are the key takeaways from this BigCommerce review?
A: In summary, BigCommerce is a robust e-commerce platform that offers a range of features and tools to help businesses create and manage successful online stores. It provides options for customization, supports various payment gateways, and offers built-in SEO features and blogging capabilities. The cost of BigCommerce depends on the chosen plan and the features needed for the business. Ultimately, BigCommerce can contribute to the success of your e-commerce business by providing the necessary tools and support for growth.